I'm involved in everything at Imadeya that involves wine. A large part of our business involves the wine we offer to restaurants and I supervise all aspects, starting with purchasing from makers in France and California. Because you need to know a great deal about wine in order to offer the best, our wine team has an outstanding level of specialized knowledge. Of course, we have all of the qualifications needed to be a competent sommelier and wine advisor. In addition to sommelier and wine advisor qualifications, our team also has not only academic knowledge, but also first-hand knowledge gained from visits to actual production areas both domestically and abroad. Recently, wine lovers have begun to take an interest in and enjoy Japanese sake as well, and the thirst for knowledge about sake is increasing. Our job is to meet the rising demand for this knowledge and transmit it to our customers.
We transmit this knowledge to restaurant owners, dealers and regular wine drinkers through tastings, seminars and events with producers.
After working for 4 years for Imadeya's SRS (Super Route Sales), I joined the sales division. I learned a great many things through the loving but strict guidance of our fearless leader, Don Ogura (our President)…
Now, I enjoy the highly rewarding job of sales and sake education to Tokyo area restuarants. I also teach our younger staff about Japanese spirits such as sake, honkaku shochu and Japanese liqueurs. I always have my mind on the customer's best interests. In order to help them offer our sake to their customers in the timeliest manner possible, I use my skills as a self-taught illustrator to design and create promotional materials such as menus. I hope to become a salesperson for every kind of sake and wine. I'm currently studying wine. I'm strongly committed to offering alcoholic beverages of all kinds to our customers.
SRS stands for Super Route Sales. Our job isn't just logistics, but a full-scale sales service. We're here for our customers when they have problems of any kind. Our service is swift, accurate and knowledgeable. This is how we approach our route sales.
Because the sake Imadeya handles needs to be transported at the correct temperature, all of the trucks we use to deliver our products in the Chiba area are temperature controlled.
The staff at our SRS department are mostly in their twenties. They start out by studying the sake knowledge merchants in this business need to know in order to handle our sakes.
Even though the day-to-day work is hard, we have a research schedule with various study sessions held by our elder staff.
When I had just joined the company and wasn't physically used to the hard work, there were times when I thought I would collapse at the evening study sessions, but through this hard work and the support of my team, I became a seasoned sake salesperson.
Our Okuri team sends our products to restaurant and customers in the Tokyo Metropolitan area through a delivery company. The name "Okuri" comes from a word that means to deliver products to customers. In typical Imadeya fashion, we've taken this long-held nickname and made it the name of our division.
When our customers open packages from us, we want them to understand the tender loving care with which we pack their goods. Because we don't see our customers face-to-face, it's important for us to communicate with them whenever possible. We're always standing by on the phones ready to take their comments and questions about regular and special seasonal products.
We want our customers to feel our energy and enthusiasm when they open a package from Imadeya.